Frequently asked questions
Everything you need to know about enquiries, alterations, production and shipping – at a glance. Can't find your question? Simply message us on WhatsApp.
How do I enquire about a dress?
On the product page, optionally choose your size and tap “Enquire via WhatsApp”. A prepared message with the design, reference number and size opens – you only need to send it. We reply personally.
Can a design be changed to my wishes?
Yes. We are happy to adapt sleeves, neckline, train length, fabrics, colour or embellishments. Simply describe your wishes in your message – together we will find the perfect version.
How are my measurements taken?
You can choose a standard size (EU 34–46) or have your dress made to measure. For made-to-measure we send you a simple measuring guide and, if needed, guide you via video call.
How much does a dress cost?
The price depends on the design, the alterations you would like and the fabrics. After your enquiry you receive an individual, transparent offer – with no hidden costs.
How long does production take?
Wedding dresses usually take 10 to 16 weeks, evening and henna dresses 6 to 12 weeks. For short-notice dates, please contact us directly – we will gladly check what is possible.
How do I pay?
We agree the payment terms with you personally once the design and alterations are settled. You will receive all details in writing.
Do you ship throughout Germany?
Yes, we ship insured throughout Germany and to many other countries. Shipping method and delivery time are agreed with you when you order.
Can I return a made-to-measure dress?
As every dress is made individually for you, the statutory right of withdrawal does not apply (§ 312g (2) no. 1 BGB). That is why we take plenty of time for advice and measurements beforehand – and find a solution together for any fitting questions.
In love with a design?
Message us – we will advise you personally and prepare your individual offer.